Non Verbal Communication can build trust.
Within seven seconds of meeting people, they have already formed their first impression of you.
93 % of the messages people receive have nothing to do with what you actually say.
Four Points -
1. The Gaze - two types of eye contact. Business gaze - apex at the forehead. signals no-nonsense approach. Social gaze - apex at the mouth. Social gaze signals interest. Can be misinterpreted as flirting. Can be confusing to mix them. Women need to be aware that to be taken seriously in business encounters, don't use social gaze.
2. Head Tilt - signal of interest and involvement. positive cues, but feminine gesture indicating submission. also can indicate interest.
3. Body Orientation - degree of face, shoulders, and feet facing a person indicates the status or level of like of that person. Toward you = positive attitude about you. Direct orientation is offputting for men; It's confrontational. Men position themselves on oblique angles. Women are comfortable facing each other. When approaching a male colleague, do so from the side.
4. Mirroring - we subconsiously mirror each other signaling connection or engaged. signals 'like' or 'agreement.' goes both ways - when someone's mirroring you, they like/agree with you. when you use mirroring, you're making others more comfortable through positive relation with the other person.
Miss Thang also talks about the eyebrow lift upon meeting someone - like when you're walking down a busy street full of people and you happen to recognize someone in the crowd. This gesture tells them that they are important or interesting. What happens when you do this to someone in the first seven seconds... ?? Positive impression, methinks.
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